Dive Group Ltd
Sector | Performance improvement and research
Location | Estonia, Latvia, Lithuania, Poland
Web | www.divegroup.eu
Status | Active
Dive Group is a Pan-Baltic performance measurement company with offices in Poland and Baltic States. The company is specialized on the method of mystery shopping – using anonymous test-customers to evaluate the customer service level.
Established in 2003, Dive has had a growth rate of more than 100% a year. Currently Dive is the leader on the Baltic mystery shopping market and is the fastest growing specialized company in the region.
Dive is a member of IMSA (International Mystery Shopping Alliance – www.theimsa.com) and MSPA (Mystery Shopping Providers Association – www.mysteryshop.org).